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BLANK FRIDAY FAQ

A few answers to help you along with our annual Blank Friday event! The big details are: the sale runs all day on November 15th (midnight til midnight EST). All blankets, custom portraits / prints and "pick-your-patch" base items are 25% off. The discount is automatically applied in your cart.

If you have additional questions beyond what's covered here, feel free to email support@stayhomeclub.com and we'll do our best to help! Please note that emails will only be replied to during our business hours. <3

A few questions that might come up:

RE: BLANKETS

WHERE CAN BLANKETS BE SHIPPED TO? HOW MUCH DOES IT COST?

Blankets can be shipped to the US (for free), Canada (for a flat rate of $20 USD, no matter how many blankets you buy) and the UK (for a flat rate of $25 USD, no matter how many blankets you buy).

*IMPORTANT NOTE FOR CANADIANS* Due to the probably-looming Canada Post strike action and predicted service delays, we have removed Canada Post shipping options from our office for the time being. We offer many other shipping options within Canada (ICS, Purolator, UPS, FedEx, & $5 bike delivery within Montreal) HOWEVER: BLANKETS SHIP FROM THE USA VIA THE POSTAL SERVICE AND WILL HAVE TO COME THROUGH CANADA POST’S HANDS ON THEIR WAY TO YOU - so there may be shipping delays associated with those! We sincerely apologize for any inconvenience! Read their negotiation updates here.

WHY DO BLANKETS HAVE DIFFERENT SHIPPING RULES THAN THE REST OF THE WEBSITE?

Our blankets are made to order by our weaver in the USA. They ship directly from there rather than coming through our office in Montreal, Canada. Because of this, they can't be shipped alongside other item types, shipped to countries we don't have tax agreements with (in case there are issues at customs, anything returned to the weaver doesn't come back to us and they do not have a returns process). This is also why they don't fall into our "free shipping over $115" for Canadians - since they are rather bulky items shipping from the USA, absorbing the shipping cost is impossible for us.

WHAT IF I WANT TO ORDER OTHER THINGS WITH MY BLANKET?

Blankets can't be purchased with other item types in your cart, so we encourage you to place a separate order with anything and everything else you'd like to order! This way your other items will also ship more quickly (as the blankets take 1-2 weeks to be made and shipped).

RE: PICK-YOUR-PATCH

ARE THE NEW PATCHES ON SALE?

They are not! The 25% discount on pick-your-patch items applies to the base item only (linen notebook or denim tote). Patches will be part of our Black Friday sale in 2 weeks, so you're welcome to purchase the base items plain and stick patches on yourself later (while we do heat-press them for you here when ordered together, the adhesive on the sticky patches is pretty robust all on its own! You can also iron-on all our patches).

RE: CUSTOM PORTRAITS

HOW LONG UNTIL I GET MY PORTRAIT?

Other than "fully custom" portraits, which can take up to 2 weeks to design, all custom portraits and prints have a turnaround time of up to ONE WEEK. You will receive your digital copy of the portrait by email, so keep your eyes peeled for that! If you chose to have a physical copy printed, it will ship shortly after you receive the email.

CAN I ADD ADDITIONAL CHARACTERS TO MY CUSTOM PORTRAIT? WHAT ABOUT EXTRA HAND-DRAWN DETAILS?

Our designer is happy to add special details or extra characters to your portrait beyond what the website is set up for. Please email aislinn@stayhomeclub.com with your requests and she can put together a custom order for you!

RE: ALL OF THE ABOVE

WILL THESE BE ON SALE AGAIN FOR BLACK FRIDAY?

No - these specific items will only be on sale today. Blankets and custom portraits will leave the site temporarily as soon as the sale is over, and return once our Black Friday orders have been fully shipped out. Pick-Your-Patch items will leave the site before it opens for business on Black Friday, and will only return after the sale as well. Given their respective turnaround times and shipping times, this is most likely your last chance to get a blanket or printed custom portrait before Christmas.

Stockists

Stay Home Club products can be found in the following retail shops around the world (highlighted shops have online stores that stock our line too!):

Canada

ALBERTA:

Banff, AB –– Sideshow Gallery/Harmons Mountain Heritage
Calgary, AB –– Purr (Various Locations)
Calgary, AB –– Shelf Life Books
Calgary, AB –– Pages Books
Calgary, AB –– RICK RACK Textiles
Calgary, AB –– The New Forest
Canmore, AB –– Bicycle Cafe Corp / Fancy Plants Market
Edmonton, AB –– Shop Chop
Edmonton, AB –– Shop Harrow
Edmonton, AB –– Arturo Denim Co.
Lethbridge, AB –– Silla Designs
Slave Lake, AB –– Creative Goods & Co.

BRITISH COLUMBIA:

Fernie, BC –– Coal Town Goods
Hornby Island, BC –– Fibres Boutique
Powell River, BC –– Little Hive
Squamish, BC –– Little Bookshop
Vancouver, BC –– Adrenaline Vancity
Vancouver, BC –– Artrageous Pictures and Framing
Vancouver, BC –– 8th & Main
Vancouver, BC –– Catfe
Vancouver, BC –– United Strangers Corner Store
Vernon, BC –– KALECO
Victoria, BC –– Belle General Ltd.
Victoria, BC –– Luna Collective
Victoria, BC –– PABOOM

ONTARIO:

Almonte, ON –– Cheerfully Made Goods
Cambridge, ON –– Pretty By Her Inc.
Courtright, ON –– The Mercantile at Ysebaert Acres
Elora, ON –– Cordial Clove Books Inc.
Hamilton, ON –– Girl on the Wing
Kitchener, ON –– Marlowe General
London, ON –– Duck & Dodo
London, ON –– Spruce Moose
North Bay, ON –– The Farm
Oshawa, ON –– Isabella's Chocolate Cafe Inc
Ottawa, ON –– The Gifted Type
Peterborough, ON –– Watson and Lou
Picton, ON –– Kelly's
Port Stanley, ON –– Modern Maple
Richard's Landing, ON –– Landing & Co.
Southampton, ON –– The Licit Garden
Thunder Bay, ON –– Loud Women Collective
Toronto, ON –– Dine Alone Records
Toronto, ON –– Handwork Department
Toronto, ON –– Hard Feelings
Toronto, ON –– Juxtapose Cards & Gifts
Toronto, ON –– Kid Icarus
Toronto, ON –– Midoco Art & Office Supplies
Toronto, ON –– Outer Layer
Toronto, ON –– Philistine
Toronto, ON –– Queen Books
Toronto, ON –– Secret Planet Print Shop
Toronto, ON –– Spacing Store
Toronto, ON –– Toronto's First Post Office
Toronto, ON –– Type Books
Toronto, ON –– Urban Gardener
Waterloo, ON –– Gifted
Windsor, ON –– Bunch
Windsor, ON –– Eh Plus Vintage

MANITOBA:

Dauphin, MB –– Prairie Supply Company
Springfield, MB –– The Faded Barn Antiques & Paper
Winnipeg, MB –– Prairie Sky Books
Winnipeg, MB –– Shop Take Care
Winnipeg, MB –– Unique Bunny
Winnipeg, MB –– Sam's Place Coffee

NEW BRUNSWICK:

Bathurst, NB –– Mercado General
Fredericton, NB –– Bellwether Consignment
Saint John, NB –– Heartbreak Boutique

NEWFOUNDLAND:

St Johns, NL –– Fogtown Barber and Shop

NORTHWEST TERRITORIES:

Yellowknife, NT –– Juniper Supply Co

NOVA SCOTIA:

Dartmouth, NS –– The Trainyard
Glen Haven, NS –– Labour Day Picnic Café
Halifax, NS –– Biscuit General Store
Port Medway, NS –– Rosefinch Mercantile & Tea Room

QUEBEC:

Montreal, QC –– Empire Exchange
Montreal, QC –– Ex-Voto
Montreal, QC –– Librairie Saint Henri Books
Montreal, QC –– Marché Saint Laurent
Montreal, QC –– Nueva Era
Quebec, QC –– Article 721
Quebec, QC –– Sous Le Toit

SASKATCHEWAN:

Regina, SK –– Buckthorne General Store Ltd.
Regina, SK –– Excalipurr Cat Catfe
Regina, SK –– MacKenzie Art Gallery Gift Shop
Regina, SK –– Mortise & Tenon
Saskatoon, SK –– The Better Good
Saskatoon, SK –– Void Gallery/Shop Cold Pizza
Swift Current, SK –– Sunny Side Up Stationery Co.

YUKON:

Whitehorse, YT –– Anto

United States

ARIZONA:

Prescott, AR –– Peregrine Book Company

CALIFORNIA:

Fresno, CA –– Sour Milk Shop
Idyllwild, CA –– Wild Idy
Los Angeles, CA –– World Famous Original
Petaluma, CA –– Heebe Jeebe
San Francisco, CA –– Booksmith
San Francisco, CA –– Kit Tea
San Francisco, CA –– Maido Stationary
San Francisco, CA –– Tantrum
Santa Cruz, CA –– Home/Work
Topanga, CA –– Hidden Treasures
Upland, CA –– Curated Chronicles
Whittier, CA –– Pour Le Bain

COLORADO:

Denver, CO –– Museum of Contemporary Art Denver
Denver, CO –– Weathervane Cafe
Denver, CO –– Shop at the Denver Art Museum

CONNECTICUT:

Middletown, CT –– Weslyan RJ Julia Bookstore
New Haven, CT –– Strange Ways

GEORGIA:

Atlanta, GA –– Junkman's Daughter
Savannah, GA –– Custard Boutique

IDAHO:

Boise, ID –– Flying M Coffee

ILLINOIS:

Chicago, IL –– Foursided (various locations)
Chicago, IL –– One Tail at a Time
Chicago, IL –– Una Maes

IOWA:

Des Moines, IA –– Raygun
Iowa City, IA –– White Rabbit
McGregor, IA –– Paper Moon

INDIANA:

Indianapolis, IN –– Silver in the City

KANSAS:

Lawrence, KS –– Wonder Fair
Wichita, KS –– Vortex Souvenir

MASSACHUSETTS:

Cambridge, MA –– Gather Here
Somerville, MA –– Magpie Industries

MICHIGAN:

Grand Rapids, MI –– Transfigure
Marquette, MI –– Marquette Food Co-op
Petoskey, MI –– Poetess And Stranger
Suttons Bay, MI –– Blue North Arts

MINNESOTA:

Minneapolis, MN –– CorAzon

MISSOURI:

Kansas City, MO –– Raygun
Kansas City, MO –– The Bunker
Springfield, MO –– Culture Flock

NEVADA:

Reno, NV –– Bad Apple Vintage

NEW HAMPSHIRE:

Concord, NH –– Penumbra
Goffstown, NH –– Penumbra
Goffstown, NH –– Off Piste

NEW JERSEY:

Absecon, NJ –– Oddball Vintage

NEW YORK:

Beacon, NY –– Zakka Joy
Brooklyn, NY –– Homebody Boutique
Brooklyn, NY –– Vinyl Fantasy
Catskill, NY –– Cat on the Corner
Cold Spring, NY –– Poor George
Delhi, NY –– The Lost Bookshop
Dobbs Ferry, NY –– Hi There!
New York, NY –– Meow Parlour
New York, NY –– niconeco zakkaya
Rhinebeck, NY –– Oblong Books
Rochester, NY –– Statement Boutique
Utica, NY –– Emerson Ave Coffee

NORTH CAROLINA:

Asheville, NC –– Madam Clutterbuckets
Chapel Hill, NC –– Rumors
Charlotte, NC –– Blank Generation
Durham, NC –– Dolly’s Vintage
Greensboro, NC –– The Tiny Greenhouse
Raleigh, NC –– Edge of Urge
Wilmington, NC –– Edge of Urge

NORTH DAKOTA:

Fargo, ND –– Proper and Prim

OHIO:

Cleveland, OH –– BB FOLK
Columbus, OH –– Tigertree
Columbus, OH –– Wildcat Gift + Party
Lyndhurst, OH –– The Wicked Plant Co.
Marietta, OH –– Wit & Whimzy
Newark, OH –– Recreation Gift Co.
Tiffin, OH –– Washington Street Outfitters LLC

OKLAHOMA:

Oklahoma City, OK –– DNA Galleries

OREGON:

Portland, OR –– Cargo Inc
Portland, OR –– Higher Self / Wokeface
Portland, OR –– Zuckercreme

PENNSYLVANIA:

Pittsburgh, PA –– Wildcard

RHODE ISLAND:

Providence, RI –– Craftland

SOUTH CAROLINA:

Charleston, SC –– Mildred Newberry
Greenville, SC –– Custard Boutique

TENNESSEE:

Memphis, TN –– Cooper-Young Gallery & Gift Shop
Nashville, TN –– A Shop of Things
Nashville, TN –– Gift Horse
Nashville, TN –– N.B. Goods

TEXAS:

Austin, TX –– Kinokuniya Austin
Dallas, TX –– WE ARE 1976, INC
Katy, TX –– Kinokuniya Katy

UTAH:

Provo, UT –– Harmony
South Salt Lake, UT –– Copperhive Vintage

VIRGINIA:

Richmond, VA –– Ashby
Richmond, VA –– Rumors
Richmond, VA –– World of Mirth

WASHINGTON:

Bellingham, WA –– Bison Bookbinding & Letterpress
Bellingham, WA –– Third Planet Boutique
Bremeron, WA –– Ballast Book Company
Seattle, WA –– Portage Bay Goods
Sumner, WA –– Sunne
Spokane, WA –– Auntie's Books
Spokane, WA –– Veda Lux

WISCONSIN:

Madison, WI –– Anthology

Australia

Melbourne –– Lulu Design Store
Melbourne –– Pinky's

Europe

Austria –– Vienna –– Metaware
Finland –– Helsinki –– Kind Of Green
France –– Saint-Malo –– Sausalito
Germany –– Erfurt –– Brink.
Germany –– Stuttgart –– Superjuju
Germany –– Tuebingen –– Remmi Demmi Books
Luxembourg –– Kayl –– Alchemilla
Netherlands –– Amsterdam –– Almost Summer
Spain –– Barcelona –– Grey Street

United Kingdom

Brighton –– Family Store
Edinburgh –– Pie in the Sky
Norfolk –– Elm

Online Only

Shipping Info

SHIPPING

We currently offer free shipping on orders over $70 USD to the USA, over $115 CAD to Canada* and over $200 USD overseas** (all before tax and after discounts, all subject to change)

*Made to order items such as blankets are not eligible for free shipping to Canada or international addresses as they ship from the manufacturer in the USA.*

We ship orders from both Montreal, Canada and New York, NY depending on their final destination!

SHIPPING SERVICES:

AMERICAN CUSTOMERS -

Orders over $70 USD currently ship free via USPS Ground Advantage (the service replacement for First Class mail)
On orders under 1 lb and under the free shipping threshold you can choose between a $5 flat rate for USPS Ground Advantage (2-5 business days in transit, tracked, UNINSURED) and $10 USD flat rate for Priority Mail (1-3 business days in transit, tracked, insured)
On orders over 1 lb and under the free shipping threshold you can choose between a $10 flat rate for USPS Ground Advantage (2-5 business days in transit, tracked, UNINSURED) and $12 USD flat rate for Priority Mail (1-3 business days in transit, tracked, insured)
We also offer courier services directly from our office in Montreal, Canada: DHL and UPS rates are available to some locations. These are insured, tracked services. Please note that these services do NOT deliver to PO boxes.
Orders containing only stickers or some other low value, flat items can ship via USPS first class letter mail (we also call this STICKERMAIL) for $1 (no tracking). Letter mail does not include tracking and has no delivery window guarantee. It usually arrives within 4 weeks but should be considered the budget option and not relied upon for punctuality!
Transit times begin when your parcel enters the mail stream, usually within 2-3 business days of placing your order except for in special cases such as blankets which ship directly from their manufacturer in the time frame specified on their item pages, as well as busy periods such as big sales and collection launches which can extend our processing time by up to a week.

CANADIAN CUSTOMERS -

Orders over $115 CAD currently ship free via the least expensive tracked method possible (usually Canada Post expedited parcel, ICS Courier, or bike delivery within Montreal).
Local orders being delivered on the island of Montreal have the option of $5 flat rate delivery by our trusty resident cyclist, guaranteed within 1 week of your order. This is weather / seasonably dependent and the service may not be availably during periods of the winter.
Orders containing only small, flat items (including 1 folded t-shirt) can be sent via Canada Post letter mail (we also call this service STICKERMAIL). Thickness and weight restrictions apply, if it's possible you'll see it at checkout. Letter mail does not include tracking and has no delivery window guarantee. It usually arrives within 4 weeks but should be considered the budget option and not relied upon for punctuality!
Canada Post Expedited Parcel is our standard shipping option and includes tracking. Usually arrives within a week of shipment date, but timing is not guaranteed.
ICS Courier is often less expensive than Canada Post parcels as well as faster (usually 1-3 days delivery) however it's completely uninsured, meaning that any parcel sent via this method that is lost in transit cannot be replaced. This is obviously not a common occurrence, but something to be aware of! Please note that even though the service is sometimes called "next day" we may not process your order for 2-3 days after it comes in. The "next day" only refers to the transit time once it has left our office. ICS cannot deliver to PO boxes.
Purolator Ground, Purolator Express and UPS services are our most reliable tracked shipping options, usually arriving within 3 days of shipment date and insured. Please note that these services do not deliver PO boxes.
Transit times begin when your parcel enters the mail stream, usually within 2-3 business days of placing your order except for in special cases such as blankets which ship directly from their manufacturer in the time frame specified on their item pages as well as during busy periods such as big sales and collection launches, which can extend our processing time by up to a week.

OVERSEAS CUSTOMERS -

Orders over $200 value ship free via the least expensive method possible. If you're displaying the store in your home currency you can use the currency selector in the top left corner to toggle between USD and your currency.
Letter Mail services (incl. "stickermail") can be used for the lightest, flattest items (stickers, some patches) this budget method can be used. There are no timing guarantees and no tracking.
Small Packet International Air is an UNTRACKED service offered by Canada Post that is available to some destinations on parcels that meet certain criteria. Transit time is usually 2-3 weeks barring customs delays. Being untracked, we cannot resolve missing parcel situations until much longer has passed - please leave at least a month after the ship date before emailing us with inquiries
First Class International is our standard method, usually tracked door to door, although not perfect. NOT insured. Transit time is usually 2-3 weeks barring customs delays.
DHL Express Worldwide and UPS services are our fastest methods, tracked door to door, they usually arrive within a week barring customs delays.
Transit times begin when your parcel enters the mail stream, usually within 2-3 business days of placing your order except for in special cases such as blankets and duffel bags which have a longer turnaround time as specified on their item pages.

We charge VAT at checkout for orders under £135 going to the UK. These orders should not be subject to any additional fees upon delivery. Orders destined to the UK over £135 will likely be subject to VAT, possible customs fees and a Royal Mail processing fee at time of delivery. This is completely out of our hands and part of the UK's new customs regulations.

We do not charge any VAT on orders going to the European Union. EU-bound orders will likely be subject to VAT and other possible charges at time of delivery. This is completely out of our hands and part of the EU's new customs regulations.

We no longer ship to Brazil, Argentina, Chile, Mexico or China due to continuous issues with their postal services. We are also currently unable to ship to Russia or Ukraine. So sorry about that! We recommend checking out our stockists, many of whom ship around the world.

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