Our annual Black Friday sale will take place from midnight EST on Friday November 24th, 2023 until Monday, November 27th at 3 PM EST.
Because it's a bit of a wild time, we're outlining the terms for our Black Friday sale here so we can devote more energy to packing orders quickly rather than being buried in customer service in the chaos that follows! So without further ado...
SHC Black Friday in a nutshell:
- Ends Monday, November 27th at 3 PM EST
- New collection - almost 40 items! (full price)
- At least 25% off all other items on the site, further discounts up to 50% on select items and collections (excludes Elaine Ho jewelry, Nalgene and Kinto items, blankets, custom items)
- No discount code required, prices are already marked down
- Many tiers of free gifts are available based on different order contents: you should see a pop-up at the bottom right of your screen outlining the available options (as supplies expire, gifts are removed from the list)! You will receive the gift for each threshold you meet, you aren't limited to just one! The gifts are automatically added to your cart at $0.
Customer service FAQ / terms:
- If you have urgent questions, please email email@example.com - We will be replying to customer service emails during regular business hours on Friday (but please be patient as we'll be very busy)!
- Orders placed before midnight EST on November 24th are not eligible for Black Friday sale prices
- Items on sale for Black Friday are subject to our usual return policies, the return window has been extended to 45 days from ship date for the holiday season (meaning, they are not excluded from returns because of their sale price, however they are still subject to eligibility rules based on item type and 'last chance' tag)
- We cannot make any edits to orders placed on Black Friday. Please be extra vigilant about double checking your address, sizes ordered, etc. We can try to cancel orders if they have not been processed for shipping however this is not guaranteed
- Items that are discounted for Black Friday are ineligible for other discount codes. Regular priced and new collection items function normally with pre-existing discount codes.
- We will do our best to process all orders as quickly as possible, however delivery by Christmas is NOT guaranteed for Black Friday orders. Our recommended order cut-off dates can be found at the bottom of this page! It can take us 2-3 weeks to process the volume of orders that usually comes in on this day. Please be patient with us, and your mail carriers, we all want everyone to get their stuff too!