Black Friday 2022 - All the info!
Our annual Black Friday sale will take place from Friday November 25th, 2022 until Monday, November 28th at noon EST.
Because it's a bit of a wild time, we're outlining the terms for our Black Friday sale here so we can devote more energy to packing orders quickly rather than being buried in customer service in the chaos that follows! So without further ado...
SHC Black Friday in a nutshell:
- Ends Monday, November 28th at noon EST
- New collection (full price)
- 25% minimum off all other items on the site, further discounts on select items and collections (excludes blankets, custom portraits, Elaine Ho jewelery and Nalgene items)
- No discount code required, prices are already marked down
- All orders containing at least 1 item from the new collection are entitled to get a free exclusive keychain - to claim this deal, you must add the keychain to cart alongside a new collection item! If it still displays as $99 in cart, it's most likely a glitch - scroll down to check the final price.
Customer service FAQ / terms:
- If you have urgent questions, please email firstname.lastname@example.org - We will be replying to customer service emails during regular business hours on Friday
- Orders placed before midnight EST on November 25th are not eligible for Black Friday sale prices
- Items on sale for Black Friday are subject to our usual return policies, the return window has been extended to 45 days from ship date for the holiday season (meaning, they are not excluded from returns because of their sale price, however they are still subject to eligibility rules based on item type)
- We cannot make any edits to orders placed on Black Friday. Please be extra vigilant about double checking your address, sizes ordered, etc. We can try to cancel orders if they have not been processed for shipping however this is not guaranteed
- Items that are discounted for Black Friday are ineligible for other discount codes. Regular priced, new collection items function normally with pre-existing discount codes. ONE EXCEPTION TO THIS RULE: our free gift keychain and our free sticker with bottle deals function as automatic discount codes, and Shopify can only allot one discount code per item. This means that if you purchase a new collection item and add the free keychain, or purchase a full priced Nalgene bottle and add a free sticker, the full priced items that make up those deals will not be eligible for other discount codes. However, any additional full priced items in your order *will* be eligible for other codes. If you prefer to get a discount rather than the free gifts, simply remove the gifts from your cart and use your code at checkout.
- We will do our best to process all orders as quickly as possible, however delivery by Christmas is NOT guaranteed for Black Friday orders. It can take us 2-3 weeks to process the volume of orders that usually comes in on this day. Please be patient with us, and your mail carriers, we all want everyone to get their stuff too! We made you this printable certificate to wrap up in case your intended gift doesn't make it in time <3